Everything a modern fulfillment operator needs
Six modules that together eliminate Excel from your operational life. Each designed with the realities of fulfillment operations in mind.
No more manual spreadsheets — fully automatic invoicing
v5v bills storage costs daily, per location type. Pallets, shelves, bins — each type has its own rate, and each client can have a different pricing structure. The system calculates exactly how much space a client occupied each day of the month.
At the end of the month (or any billing date you set) the system generates a detailed invoice broken down by service: storage, order fulfillment, returns, delivery pre-notifications. Every line item is documented — the client sees exactly what they are paying for.
You can set automatic approval and dispatch of invoices, or review them manually before sending. Integration with wFirma allows automatic creation of documents in your accounting system.
- Pricing per location type (pallet / shelf / bin / special zone)
- Daily accrual, monthly or on-demand billing
- Separate pricing structure for each client
- Automatic invoice generation with itemized breakdown
- wFirma integration (optional)
One token — full API. Stock always up to date.
Each of your end-clients can have a separate Base (BaseLinker) account — v5v connects to each of them independently. All you need is an API token. Synchronization happens automatically — inventory, orders, and products are always current.
v5v does not duplicate data in Base. You read it as the source of truth. This means your client can continue using their own Base account without any change to their daily workflow — nothing changes on their side.
Synchronization is configurable: choose which fields to update (stock, prices, images, EAN), configure price groups for margin and purchase price, and set a sync schedule or real-time mode.
- Separate Base connection for each end-client
- Real-time sync of inventory, orders, and products
- Configurable sync fields: price, stock, EAN, image
- Base price group support (selling price and purchase price)
- End-client does not change their Base workflow
Your clients see their warehouse in real time
Every client gets access to a white-label portal under your brand — your logo, colors, and domain. From the client's perspective the portal looks like it belongs to your company. v5v is invisible.
In the portal the client sees current stock levels, order history, delivery schedule, and pending returns. They can independently pre-notify deliveries, browse invoices, and contact your team via the built-in ticket system.
The portal is fully responsive — it works on mobile exactly as it does on desktop. Clients don't need to install any app. Access via browser, login via link or password.
- White-label: custom domain, logo, colors (Pro plan)
- xxx.v5v.pl subdomain on Growth plan
- Real-time inventory from Base
- Order history, invoices, documents
- Responsive — works on mobile and desktop
Inbound schedule — always under control
The client logs into the portal and pre-notifies an incoming shipment: date, time, estimated number of pallets/packages, goods description. The notification is immediately visible in your operations dashboard.
You have a full view of the weekly and monthly schedule — you know in advance when and how much stock to expect. You can accept or request a time change, directly in the system.
Every pre-notification is linked to the client's account — after receipt you can immediately update stock in the system. The entire process from notification to receipt is documented and available in history.
- Client pre-notifies delivery with date, time, and goods description
- Your dashboard with weekly and monthly views
- Accept or request time change within the system
- Automatic email notification upon acceptance
- Full notification history linked to client
Client communication with full context
Every ticket is linked to a specific client account — when you reply, you see their warehouse inventory, order history, and previous issues. No more hunting for context in emails.
Clients raise issues through the portal — damage, delivery shortages, stock queries, return requests. Every ticket has a category, priority, and status. You see all tickets with urgency levels.
You can set SLA per category and plan — automatic reminders if a ticket isn't handled within the defined time. Full communication history is available to both parties.
- Tickets linked to client account — full warehouse context
- Categories: claim, question, return, delivery, invoice
- Priorities, statuses, assignee
- SLA — automatic alerts on breach
- Communication history visible to client and your team
Every return registered, assessed, and billed
The client submits a return through the portal — they specify the order, products, and reason. The system creates a return ticket that appears in your dashboard. When the package arrives, you assess product condition and choose an action: refurbish, resell, or dispose.
The handling cost of every return is automatically added to the monthly invoice. You can configure a per-unit or per-kg rate — separately for each client. The client sees the accrued cost in their panel.
You have full return reports per client and per product category. You can monitor the return rate and communicate it to clients — which helps both sides optimize the process.
- Return submission through client portal
- Condition assessment: good condition / damaged / disposal
- Automatic cost accrual in monthly invoice
- Rate per unit or per kg, separate for each client
- Return report per client with trends
Ready to retire Excel?
Book a 30-minute call. We'll show v5v using your actual fulfillment data.